1About MeeM
MeeM Edtech Private Limited is a global online education platform committed to delivering quality education through technology. Our primary focus is authentic Islamic education combined with modern skill development.
Our services may include:
- Online Quran Classes
- Online Madrasa
- Tajweed & Hifz Programs
- Islamic Studies
- Arabic Language
- Islamic Preschool
- School Tuition
- Coding & AI Courses
- Abacus Training
- Teacher Training
- Live Online Classes
- Recorded Courses
- Educational Events and Workshops
Our services are available to learners across India and internationally.
2Eligibility
You must be legally capable of entering into a binding agreement.
Students under 18 years of age may use our services only with the consent and supervision of a parent or legal guardian.
Parents are responsible for the activities of children using MeeM services.
3User Accounts
To access certain services, users must create an account.
You agree to:
- Provide accurate information.
- Keep your password confidential.
- Maintain updated account information.
- Notify us immediately of unauthorized access.
You are responsible for all activities under your account.
MeeM reserves the right to suspend or terminate accounts containing false or misleading information.
4Enrollment
Enrollment in any course is subject to seat availability and successful payment.
MeeM reserves the right to:
- Accept or reject applications.
- Change tutors.
- Modify class timings.
- Merge or split batches.
- Update course curriculum.
- Introduce new learning methods.
5Payments
Course fees must be paid through approved payment methods.
Prices displayed on the website are subject to change without prior notice.
Taxes, if applicable, will be charged separately.
Failure to make payment may result in suspension or cancellation of access.
6Refunds & Cancellations
Unless specifically stated for a particular course:
- Fees paid are generally non-refundable.
- Refund requests may be considered only in exceptional situations.
- Payment gateway charges and taxes may not be refundable.
- Approved refunds will be processed using the original payment method where applicable.
MeeM reserves the final decision regarding refund requests.
7Class Attendance
Students should attend classes on time.
If a student cannot attend, reasonable prior notice should be provided.
Repeated absence without notice may result in loss of scheduled sessions.
If MeeM cancels a class, a replacement session will be arranged whenever reasonably possible.
8Student Responsibilities
Students agree to:
- Behave respectfully.
- Follow tutor instructions.
- Use appropriate language.
- Complete assignments honestly.
- Respect Islamic values during learning sessions.
- Maintain discipline during classes.
Students must not:
- Harass teachers or classmates.
- Share offensive content.
- Use abusive language.
- Cheat during assessments.
- Record classes without permission.
- Disrupt learning sessions.
9Parent Responsibilities
Parents are encouraged to:
- Supervise younger children.
- Ensure students attend classes regularly.
- Provide a suitable learning environment.
- Maintain respectful communication with tutors.
10Tutor Assignment
Tutors are assigned based on availability and academic requirements.
MeeM may change tutors when necessary to ensure quality of education.
Students shall not directly recruit, employ, or privately engage MeeM tutors outside the platform without written permission.
11Intellectual Property
All course materials, videos, presentations, worksheets, logos, graphics, software, website content, trademarks, and educational resources belong to MeeM Edtech Private Limited or its licensors.
Users may not:
- Copy
- Download for commercial use
- Sell
- Redistribute
- Modify
- Publish
- Upload elsewhere
without written permission from MeeM.
12Recording Policy
Students may not record classes, meetings, or tutoring sessions without prior written permission.
MeeM may record sessions for:
- Quality assurance
- Tutor training
- Student support
- Safety
- Educational improvement
13Privacy
MeeM values your privacy.
We collect personal information only for purposes such as:
- Student registration
- Course delivery
- Payment processing
- Customer support
- Academic progress
- Platform improvement
- Legal compliance
By using our services, you consent to our collection and processing of information in accordance with our Privacy Policy.
14Communications
By registering with MeeM, you agree to receive communications through:
- Email
- Phone calls
- WhatsApp
- SMS
- Platform notifications
These communications may include admissions, payment reminders, class schedules, support updates, and promotional messages where permitted by law.
15Child Safety
MeeM is committed to providing a safe online learning environment.
We encourage respectful behavior from all students, parents, tutors, and staff.
Parents should supervise young learners during online classes whenever appropriate.
Any inappropriate conduct should be reported immediately.
16Technology Requirements
Students are responsible for maintaining:
- Stable internet connection
- Compatible device
- Updated browser
- Working microphone
- Working camera (if required)
MeeM is not responsible for interruptions caused by user-side technical issues.
17Certificates
Certificates may be issued for eligible courses upon successful completion.
Issuance of certificates is subject to attendance, assessments, and completion of course requirements.
MeeM reserves the right to refuse certification if minimum requirements are not met.
18Third-Party Services
MeeM may integrate with third-party services such as payment gateways, video conferencing platforms, cloud hosting providers, learning management systems, analytics tools, and communication platforms.
MeeM is not responsible for the availability or policies of third-party services.
19Disclaimer
MeeM provides educational services on a best-effort basis.
We do not guarantee:
- Academic success
- Examination results
- Employment
- Admissions
- Religious certification
- Continuous uninterrupted platform availability
Student success depends upon individual effort, attendance, participation, and practice.
20Limitation of Liability
To the fullest extent permitted by applicable law, MeeM shall not be liable for:
- Indirect losses
- Business interruption
- Loss of data
- Internet failures
- Device malfunctions
- Third-party service interruptions
- Force majeure events
Our maximum liability shall not exceed the amount paid by the user for the affected course or service.
21Account Suspension
MeeM may suspend or terminate accounts for reasons including:
- Non-payment
- Fraud
- Misconduct
- Harassment
- Copyright infringement
- Abuse of tutors or staff
- Violation of these Terms
- Illegal activities
22Changes to Services
MeeM reserves the right to modify:
- Courses
- Fees
- Tutors
- Schedules
- Technology
- Features
- Policies
We will make reasonable efforts to notify users of significant changes.
23Force Majeure
MeeM shall not be liable for delays or interruptions caused by circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, war, internet outages, cyber-attacks, power failures, or other unforeseen events.
24Governing Law
These Terms shall be governed by the laws of India.
Any dispute arising from these Terms or the use of MeeM services shall be subject to the exclusive jurisdiction of the competent courts in Kozhikode, Kerala, India.
25Changes to These Terms
MeeM may revise these Terms from time to time.
Updated Terms become effective immediately upon publication on our website unless otherwise stated.
Continued use of our services constitutes acceptance of the revised Terms.
*Acceptance
By accessing or using any website, application, online classroom, or educational service operated by MeeM Edtech Private Limited, you confirm that you have read, understood, and agreed to these Terms of Service.
If you do not agree with these Terms, please discontinue the use of our services immediately.